What information do we collect?

At Raw Tribe Jewelry, we take online security very seriously. At no point do we store any financial information on our servers. Raw Tribe Jewelry employs trusted and reputable third party hosting agents and payment providers to ensure the security of personal data.

All credit card details are entered on a secure server using WooCommerce. The transfer of the purchase details from our site to WooPayments are encapsulated using their encrypted and digitally signed protocol which is secure and tamper-proof. WooPayments is level 1 (the highest level) PCI DSS compliant.

When a customer completes a purchase on our site and chooses to save their payment method for future use, or when they purchase a subscription product, our site needs to “remember” the customer’s payment details in order to use them again in the future.

WooPayments uses a token and API-based method to do this. In short, this means our site will communicate with our payments system using connection and request the card details using a payment token. Payment method details such as the card number and CVC code are not stored on our site.


What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize
your experience (your information helps us to better respond to your individual needs)

• To improve
our website (we continually strive to improve our website offerings based on the information and
feedback we receive from you) • To improve customer service (your information helps us to more
effectively respond to your customer service requests and support needs)

• To process
transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or
given to any other company for any reason whatsoever, without your consent, other than for the
express purpose of delivering the purchased product or service requested.

• To administer a contest,
promotion, survey or other site feature

• To send periodic emails.The email address you provide for
order processing, will only be used to send you information and updates pertaining to your order. If
you decide to opt-in to our mailing list, you will receive emails that may include company news,
updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe
from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information
when you place an order or access your personal information. We offer the use of a secure server. All
supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and
then encrypted into our Payment gateway providers database only to be accessible by those
authorized with special access rights to such systems, and are required to keep the information
confidential. After a transaction, your private information (credit cards, social security numbers,
financials, etc.) will not be stored on our servers.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive
through your Web browser (if you allow) that enables the sites or service providers systems to
recognize your browser and capture and remember certain information We use cookies to help us
remember and process the items in your shopping cart, understand and save your preferences for
future visits and compile aggregate data about site traffic and site interaction so that we can offer
better site experiences and tools in the future. We may contract with third-party service providers to
assist us in better understanding our site visitors. These service providers are not permitted to use
the information collected on our behalf except to help us conduct and improve our business. If you
prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can
choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
This does not include trusted third parties who assist us in operating our website, conducting our
business, or servicing you, so long as those parties agree to keep this information confidential. We
may also release your information when we believe release is appropriate to comply with the law,
enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally
identifiable visitor information may be provided to other parties for marketing, advertising, or other

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our
website. These third party sites have separate and independent privacy policies. We therefore have
no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to
protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we
do not collect any information from anyone under 13 years of age. Our website, products and
services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to
information collected offline.

Your Consent
By using our site, you consent to our websites privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us
If you have any questions, please do not hesitate to contact us.

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